About Hirenest

Project Overview

Hirenest is a Marketplace Web Application that connects Customers with Service Providers across Nigeria. Customers will be able to hire vetted individuals with diverse skill sets (e.g., Developers, Designers, Photographers, Caterers, etc.), while Service Providers can showcase their expertise, define service coverage areas, and interact with customers.

The platform offers onboarding flows, dashboards, in-app chat, reviews, and an Admin backend for monitoring activities and dispute resolution.

Goals & Objectives

• Provide an easy-to-use marketplace where customers can find and hire skilled professionals.
• Enable Service Providers to register, verify their identity, and advertise their skills.
• Offer real-time communication between customers and providers via in-app chat.
• Implement trust mechanisms (reviews, ratings, admin oversight, ID verification).
• Launch scalable MVP that can be extended with payment gateway, bookings, and additional features later.

Target Users

Primary Users:

• Customers: Individuals or businesses seeking professional services. Ability to browse, filter, hire, and review service providers.
• Service Providers: Skilled professionals registering under specific categories. Ability to create service profiles, define coverage area, and interact with customers.

Secondary Users:

• Administrators: Oversee platform operations. Handle disputes, verify identities, manage reports, and ensure compliance.

Key Features

• User Authentication & Onboarding
• Dashboards for Customers, Service Providers, and Admins
• Service Provider Profiles
• Search & Hire Flow
• In-App Chat System
• Ratings & Reviews